WHEN WILL MY ORDER SHIP?
Most orders ship within two business days with signature requirement upon delivery. Please note, this includes orders with expedited shipping. Orders placed on weekends or on holidays will begin processing the following business day. You will be notified via e-mail if items in your order are delayed or out of stock.
Orders received after 1pm EST are considered as the next business day and are not guaranteed to be shipped the same day.
WHERE DO YOU SHIP?
We ship directly within the United States. For international orders, we partner with BorderFree. If you are ordering from outside the United States, please see our international FAQ section below.
HOW MUCH IS SHIPPING?
UPS ground shipping is a $10 flat rate charge. We offer expedited UPS delivery, including Three-Day Select, Second Day Air and Next Day Air. Expedited shipping charges vary depending on shipping address.
Shop Quirk LA ships internationally to over 100 countries via our
international e-commerce partner, FedEx Cross Border. To see if we ship to your country, click
the locator on the top left-hand corner of our site.
WHY FEDEX CROSS BORDER?
We have partnered with FedEx Cross Border to allow our international customers to shop with
their local currency securely online, receive cost-effective international shipping costs and
prepay duties and taxes. All duties and taxes are collected at checkout and are not factored into
the listing prices. At checkout, you will be provided with a guaranteed order total in your local
currency. The order total presented will be the exact amount that FedEx
Cross Border will bill you. There will not be any additional costs billed upon delivery or due as COD charges
if you pay the amount at checkout.
WHAT PAYMENT OPTIONS DOES FEDEX CROSS BORDER TAKE?
Visa, MasterCard, American Express, PayPal, Discover, Diners Club, JCB, Giropay, iDEAL,
Sofort, Alipay, and Local Bank Transfer
CANCELING INTERNATIONAL ORDERS
To cancel an order, please contact our Customer Care team urgently to request an order
cancellation. We cannot cancel an order that has already been fulfilled.
RETURNING INTERNATIONAL ORDERS
Returns for international orders are subject to the same terms and conditions as orders placed
in the United States. Please refer to our Return Policy [link to it] for instructions on how to initiate
INTERNATIONAL SITE CREDITS AND GIFT CARDS
Unfortunately, at this time, we cannot offer site credits or gift cards for orders placed through
FedEx Cross Border due to currency conversion.
If you have any more questions regarding FedEx Cross Border, please e-mail fcbt-
firstname.lastname@example.org or call 1-800-463-3339.